Privacy Policy

Effective Date: March 11, 2026

Tomount (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our official website https://www.tomountclub.com/ and use our services. This policy is written in strict compliance with U.S. federal and state privacy laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (CDPA), and other applicable state regulations.

  1. Information We Collect
  • We may collect the following types of information to process your orders and enhance your user experience:

  • a. Personal Information: Name, email address, phone number, billing address, shipping address, payment information (processed securely through authorized gateways), and account login credentials.

  • b. Non-Personal Information: IP address, browser type, operating system, unique device identifiers, pages visited, referring/exit pages, and time-stamped clickstream data.

  • c. Cookies & Tracking Technologies: Cookies, web beacons, and pixels to analyze trends and administer the site. We specifically utilize Google Analytics and Google Ads tracking tags to measure marketing efficiency and serve targeted advertisements based on your browsing history.

2. How We Use Your Information

We utilize the collected information for legitimate business purposes, including:

  • Providing, operating, and maintaining our online storefront.

  • Processing, fulfilling, and shipping your outdoor gear orders.

  • Sending transactional communications, tracking links, and customer support updates.

  • Analyzing website traffic and user behavior to optimize site performance.

  • Serving relevant commercial advertisements and promotional campaigns (only with your explicit consent).

  • Complying with legal obligations, financial audits, and fraud-prevention protocols.

3. Sharing Your Information & Third-Party Disclosure

Tomount does not sell your personal information for monetary consideration. To facilitate our e-commerce operations, we may disclose your data to authorized third parties under the following conditions:

  • Third-Party Service Providers: Logistics carriers (such as DHL, FedEx, UPS), payment processors (PayPal, Credit Card gateways), and cloud hosting platforms necessary to complete your transactions.

  • Advertising and Analytics Partners: We share non-sensitive website tracking data with Google Ads and advertising networks to display tailored marketing messages. Users can manage or opt-out of Google’s use of cookies by visiting the Google Advertising Opt-out Page.

  • Legal Compliance: When requested by law, regulation, or legal subpoena to safeguard our corporate rights or user safety.

4. Your Privacy Rights by State

Depending on your U.S. residency, you may exercise specific data privacy rights:

  • California Residents (CCPA/CPRA): You maintain the right to request disclosure of personal data collected, request the absolute deletion of your personal data, and opt-out of the sharing of personal information for cross-context behavioral advertising.

  • Virginia Residents (CDPA): You maintain the right to access, correct, delete, and obtain a digital copy of your personal data, as well as opt-out of data processing targeted for behavioral advertising.

  • To exercise any of these statutory consumer rights, please submit a formal request via the contact channels provided in Section 9.

5. Data Retention & Security

We retain your personal information strictly for the duration necessary to fulfill the purposes outlined in this policy, manage warranties, resolve disputes, and enforce our terms. We implement industry-standard administrative, technical, and physical security protocols (including standard SSL encryption throughout our entire checkout process) to insulate your data from unauthorized access. However, please acknowledge that no digital transmission over the internet can be guaranteed 100% secure.

6. Children’s Privacy

Our website and outdoor equipment are not directed toward or marketed to individuals under the age of 13. In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal data from children under 13 years of age.

7. Updates to This Privacy Policy

We reserve the right to revise or update this Privacy Policy periodically to reflect shifts in regulatory frameworks or operational logistics. Any amendments will become immediately effective upon the posting of the updated policy with a revised "Effective Date."

8. Contact Us

For any inquiries, policy clarifications, or to exercise your legal privacy rights, please contact our data compliance officer directly at:

  • Brand Name: Tomount

  • Official Email: support@tomountclub.com

  • Customer Support Phone: +86 18621355171

  • Registered Corporate Address: Room 305, Zone C, 3rd Floor, No. 99 Xiqing Road, Xiangcheng District, Suzhou, Jiangsu, 215000, China